“I would just like to say, having worked with you for 2 years now, how pleased I am with the service we here at Coed Du Hall Hospital receive from you and your staff.
As we use a mix of Registered Mental Health Nurses and Healthcare Support Workers, I can honestly say the calibre of staff provided by you is exceptional.
All staff are knowledgeable and experienced, and work as part of our friendly team here. Staff pro-formas are always supplied prior to a new agency worker commencing a shift. Any issues that I may have (which are few and far between) are dealt with immediately.
The office staff I deal with are always helpful and go above and beyond to ensure our requirements are met with the right staff.
I would be happy to recommend you to any of our other services without any hesitation.”
Ruth Jacklin — Senior Hospital Administrator
Coed Du Hall
“I simply cannot fault the quality of the service that we receive from BRB Care Solutions. Whenever I ring or email there is always a polite and friendly reply. We have regular Agency staff here every week and the fact that they want to come back time and time again shows that it is a great company to work for. The staff that are supplied are exemplary and always incredibly knowledgeable. I like the personal touch as the member of staff on the other end of the phone knows what we need and is very willing to supply when they can. I am fairly new to the company and I find the support we receive from BRB brilliant. If only there were more of them about!”
Home Administrator
Bryn Yr Haul
“We have been clients of BRB for last five years and in all that time we have been treated with respect, dignity and with a total understanding of our needs. They have completive rates and the staff they send have all had the required training to work within our busy specialist nursing home.
Our calls are always answered courteously and our request dealt with in an efficient manner. After all these years we have developed a personal rapport with many of the staff and we see them as more than just a company we call for staff. They are definitely our first on the list of agencies to call when the need arises and would highly recommend them to anyone.”
Shirley Ford — Director
Pembroke Homes
“I am a care home deputy manager based in Liverpool. I have worked with BRB for many years now and found them to be an excellent agency provider and are very attentive to our care home requirements. BRB office staff are very friendly, polite, and professional and provide experienced Health Care Assistants.
When care staff attend, they are always presentable, well-mannered and have a great knowledge regarding their role and experience in delivering care. Staff are friendly, reliable and have a caring attitude towards our residents.”
Amanda Pettitt — Deputy Manager
Oak Springs